Terms and Conditions

1. Agreement to Terms

By accessing or using the Litiga UAE platform (the "Service") operated by Litiga Technologies FZ-LLC ("Litiga UAE," "Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms").

If you do not agree to these Terms, you must not access or use the Service.

If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

2. Description of Service

Litiga UAE provides a cloud-based platform for:

• VAT return preparation and generation
• VAT calculation validation
• Compliance reporting
• Transaction management
• Audit trail maintenance

3. No Professional Advice Disclaimer

3.1 Not a Tax Agent

Litiga UAE is not a registered tax agent with the UAE Federal Tax Authority (FTA). We do not:

• File VAT returns on your behalf
• Represent you before the FTA
• Provide tax planning advice
• Guarantee FTA acceptance of returns

3.2 No Professional Advice

The Service provides tools and calculations based on information you provide. This does not constitute tax advice, legal advice, accounting advice, or professional consultation.

3.3 Professional Consultation Recommended

We recommend consulting with qualified tax professionals, accountants, or legal advisors for complex tax situations, interpretation of tax law, tax planning decisions, and dispute resolution with authorities.

4. User Responsibilities

4.1 Accuracy of Information

You are solely responsible for:

• The accuracy of all data entered into the Service
• Verifying all calculations before submission
• Ensuring compliance with FTA requirements
• Timely submission of VAT returns to the FTA

4.2 Filing Responsibility

4.3 Account Security

You are responsible for maintaining confidentiality of login credentials, all activities under your account, notifying us immediately of unauthorized access, and using strong, unique passwords.

4.4 Compliance with Laws

You agree to use the Service only for lawful purposes, comply with all applicable UAE laws and regulations, not use the Service for fraudulent activities, and not attempt to circumvent security measures.

5. Subscription and Payment

5.1 Subscription Plans

• Subscriptions are billed quarterly
• Billing is per firm, not per client
• Plans include a specified number of VAT returns per quarter
• Unused returns do not roll over to subsequent quarters

5.2 Payment Terms

• Payment is due at the start of each quarter
• Add-on packs are charged immediately upon purchase
• All prices are in AED and exclude 5% UAE VAT

5.3 Non-Refundability

All payments are non-refundable except for billing errors (duplicate charges, incorrect amounts), service unavailability exceeding 24 consecutive hours, or other circumstances at our sole discretion.

5.4 Failed Payments

We will attempt to retry failed payments. After 14 days of failed payment, account enters read-only mode. You remain liable for outstanding amounts. We may suspend or terminate accounts with persistent payment failures.

5.5 Price Changes

We may change prices with 30 days' notice. Price changes take effect at the next billing cycle. You may cancel before the new prices take effect.

6. Limitation of Liability

6.1 No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OR COMPLETENESS.

6.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY UAE LAW, LITIGA UAE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOSS OF PROFITS, REVENUE, OR DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES.

6.3 Maximum Liability

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

6.4 Specific Exclusions

We are not liable for:

• Penalties imposed by the FTA
• Interest on late payments to the FTA
• Audit assessments or adjustments
• Errors in data you provide
• Your failure to file returns timely
• Your failure to verify calculations
• Third-party service interruptions
• Force majeure events

7. Indemnification

You agree to indemnify, defend, and hold harmless Litiga UAE, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, your violation of any law or regulation, your infringement of any third-party rights, data you enter into the Service, and your filing of VAT returns based on Service output.

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including its software, design, text, graphics, logos, and other content, is owned by Litiga UAE and protected by intellectual property laws. You may not copy, modify, or distribute the Service, reverse engineer or decompile the software, remove proprietary notices, or use our trademarks without permission.

8.2 Your Data

You retain ownership of data you enter into the Service. By using the Service, you grant us a limited license to store and process your data to provide the Service, create backups for data protection, and generate anonymized, aggregated statistics.

9. Termination

9.1 Termination by You

You may terminate your subscription at any time through account settings, effective at the end of the current billing period. No refund for remaining period.

9.2 Termination by Us

We may terminate or suspend your account for violation of these Terms, non-payment after grace period, fraudulent or illegal activity, extended inactivity (12+ months), or at our discretion with 30 days' notice.

9.3 Effect of Termination

Upon termination, your access to the Service will cease, you may export your data before termination, we will retain data as required by law, and outstanding payment obligations survive termination.

10. Data Protection

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

11. Service Availability

11.1 Availability

We strive to maintain Service availability but do not guarantee uninterrupted access. The Service may be unavailable due to scheduled maintenance, emergency maintenance, technical failures, third-party service issues, or force majeure events.

11.2 Modifications

We may modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice for material changes affecting your use.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at legal@litigauae.com to attempt informal resolution. We will respond within 14 business days.

12.2 Governing Law

These Terms are governed by the laws of the United Arab Emirates.

12.3 Jurisdiction

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

12.4 Time Limitation

Any claim arising from these Terms or the Service must be brought within one (1) year of the event giving rise to the claim.

13. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Litiga UAE regarding the Service.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
• Waiver: Our failure to enforce any provision does not constitute a waiver of that provision.
• Assignment: You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Notices: Notices to you will be sent to the email address on your account. Notices to us should be sent to legal@litigauae.com.
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

14. Changes to Terms

We may modify these Terms at any time. Changes will be posted on the Service with updated effective date, notified via email for material changes, and effective 30 days after posting unless otherwise stated. Continued use of the Service after changes constitutes acceptance of the modified Terms. If you do not agree to changes, you must stop using the Service.

15. Contact Information